These hotels may also be interesting for you. Show more Interesting hotels nearby Harrah's Joliet Casino & Hotel A man jailed in 2018 for an attack on two casino patrons has filed a 10m lawsuit against Harrah’s Joliet Hotel and Casino. Harrah's Joliet Casino & Hotel is located in 151 North Joliet Street, 60432, Joliet, USA. Harrahs Joliet Casino, Joliet: See 875 reviews, articles, and 49 photos of Harrahs Joliet Casino, ranked No.3 on Tripadvisor among 29 attractions in Joliet. Thus, updating the rooms and amenities will really ensure better guest satisfaction in the future. Some guests have found the hotel to be a bit dated, especially with its décor and old furniture. There is no personal care or consideration.Negative: Few rooms are in need of updating I would not recommend because of the disconnect between the physical location and the people handling its business.

I wish they had stayed at the other Casino. This is unfortunate because I will no longer be staying with the wedding guests. I have since cancelled my reservation and reserved somewhere else. But always, it is brought to my attention that this was so. I understand that some places do this, but it's usually to lock in a rate and is not refundable. I come to wake up the next morning and find that I had been charged in advance for the room. This may have been the worst representative yet. Finally I felt obligated because it was the last day that the group rate was available and I regretfully made the reservation. It was very frustrating.Įvery time is made me not want to make the reservation. Every time they ask asked multiple times for dates, card info, rewards info and so on. Every time they had to ask multiple times for the names of the party.

The representatives were obviously overwhelmed in the call center(god knows what country it was located) from having to handle reservations from so many properties.Įvery time they said they couldn't find the block of rooms reserved. It has 1,138 slot machines, 204 hotel rooms, and 4 restaurants. Easily access nearby attractions like Chicagoland Speedway, Harrahs Joliet, Louis Joliet Mall. I tried 3 times to make reservations for a wedding, and 3 times I found the worst customer service I have ever experienced while trying to make a reservation. Harrahs Joliet is a riverboat casino in Joliet, Illinois, outside Chicago, operated by Caesars Entertainment. Book our Glenview, IL hotel to experience hometown hospitality. I will say that I did not even get to stay here.

Harrah casino and hotel joliet il